Data Deletion Instructions

Last updated: 21 July 2026

You have the right to request deletion of all personal data Zlotworks holds about you, whether it came from Budhix or Prachara. This page explains what gets deleted, how to request it, and how long it takes.

What data we delete

A deletion request removes all of the following from our systems:

Your phone number and name
Your booking or contact records with the business — Budhix / Prachara
Conversation messages
Any OTP codes or session tokens

Note: Deletion is permanent and cannot be undone. After deletion, you will no longer be able to access past booking records, or receive status updates on existing bookings or campaigns.

How to request deletion

Choose either method below:

Option A — WhatsApp (fastest) Send a WhatsApp message to the Budhix or Prachara-powered number you interacted with, saying "Delete my data". We'll process the request within 30 days.

Option B — Email Email hello@zlotworks.com with the subject line "Data Deletion Request", including the WhatsApp number associated with your account so we can identify your records.

What happens next

We acknowledge your request within 3 business days.

We verify your identity by confirming the WhatsApp number belongs to you (we may send an OTP to it).

We delete your data from our active database, and it's queued for removal from backups within 30 days.

We confirm deletion by email or WhatsApp.

Exceptions

In limited circumstances, we may be required to retain certain records:

Where retention is required to comply with a legal obligation under Indian law.
Where data is needed to resolve an active dispute or legal claim.
Aggregated, anonymised statistics that do not contain personally identifiable information.

If any exception applies, we'll tell you specifically what's retained and why.

Facebook / Meta login data

If you (as a business owner) connected your Facebook account to Budhix or Prachara, you can revoke access directly via Facebook settings:

Go to Facebook → Settings → Security and Login → Apps and Websites
Find Budhix or Prachara and click Remove

This removes Facebook Login access only. To also delete the underlying account data, send a deletion request using the methods above.

Contact us

hello@zlotworks.com

Response time

Within 3 business days to acknowledge · 30 days for full deletion

See our full Privacy Policy for more on what we collect and why.